Customer Service (Digital Marketing)

Dublin

Customer Service (Digital Marketing)

We are currently looking for innovative and organized individuals with the ability to work through large volumes of core customer support activities, supporting the needs of publishers around the world through our application review and email systems, by interacting in a cross-functional work environment.

Core Tasks:

  • Conduct application reviews
  • Support our publisher base through our email customer service
  • Contribute to automation efforts and offer possible solutions
  • Perform other role-related tasks
  • Lead reviews activities in order to launch proactive initiatives
  • Analyze and improve customer journey/flow.

Our ideal candidate will meet the following requirements:

  • Written and oral fluency in English or Russian
  • Able to work through large volumes of emails and application reviews from our customers within specified time frames
  • Creative problem-solving and analytical skills
  • Team player
  • An internet-savvy individual familiar with social media and web-trends
  • A self-directed, motivated and driven performer who has a passion for upholding the company brand
  • BA/BS degree or equivalent a plus
Dublin
€32000 - €35000 per annum
  1. Contract

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